Strategies for CRM Success with Dan Madden - e11

Find out how digital adoption solutions help you work even smarter.

Driving value and growth without increasing team size is what digital adoption solutions are all about. In this episode, Dan Madden, CRM Director at Ascensus, shares his experience with how digital adoption tools have been his key to positively supporting business growth.

You'll learn about the role digital adoption plays in CRM including:

1. What to do if you don't have adequate front end learning and development resources.

2. How to embrace the barrier of training & automation to successfully drive online initiatives. Hint: Dan suggests starting off small and thinking big!

3. How fully embracing training, remotely embedded within technology, allows for exponential growth of the user base.

4. What CRM managers and partners can do to better support digital adoption in their projects.