Digital Adoption Talks

How to: Create training content that maximizes user adoption with Heidi Neuhauser - e10

Content creators drive user & problem-based content creation that maximizes digital adoption. Learn how the role of content creators as shapers of digital adoption is expanding and changing. 
Listen to this podcast to find out. What the role of content creators is like for digital adoption now and in the future.  Including: 
Why user adoption strategies and content should go hand-in-hand   
How to create content that compliments your user adoption strategy 
Which kind of content keeps users engaged
What partners can do better to support digital adoption with their current customers they've already deployed and in future projects. 
Heidi Neuhauser (CEO Reenhanced), joins hosts Rick McCutcheon and Joachim Schiermacher. Neuhauser adds unique insight into how people not only use Dynamics CRM, but also how users embrace it or reject it and why. At her company, she specializes in building strategies to reach users based on their needs and problems. Most importantly, she emphasizes that being less technical and more business-minded is always a critical factor in communication strategy. 

The key to a profitable customer relationship w/Tom Doran - e9

What role will user group communities play in the future? And especially when we talk about the user adoption of cloud applications. Tom Doran gives his view on this in the Digital Adoption Talks podcast.
With 25 years of experience working with NAV, Dynamics Business Central, and his commitment as a board member of the DUG User Group, he knows that educated and self-sufficient users are happier users - and ultimately will stick longer with the product. The user group communities can be a strong driving in this enablement.

Essential User Adoption Tips for D365 w/Rachel Profitt - e8

What is most crucial when starting a digital transformation? Get insight from Microsoft FastTrack Solutions Architect (and TED Talks speaker) Rachel Profitt. She helps customers deploy their environments, get things set up and get them running–and she is sharing her insights on digital adoption for F&O here. Stick around to the end, and you’ll get her 3 most important tips for starting your digital adoption journey off right.   Psst: Profitt believes the most critical foundation for the digital transformation journey is for to customers make connections between technology and ISV solutions and then tie them to business goals. Stating plainly, “If you don't start there, you're never going to get to the end result you want.”  

Power Trends for Power Apps -W/Kylie Kiser - e7

Flexibility is key in digital adoption for Power Apps.  Listen to find out why flexibility in teaching and learning is taking hold.  
(Spoiler alert: It’s how to ensure employees know what they're doing and not getting bad information.) 
As a solution architect at Hitachi Solutions, Kylie Kiser helps clients select tools and solutions and teaches them how to use them. In short, she empowers people to deliver good apps. 
According to the business solutions MVP, learning platforms should be flexible while providing different formats for learning based on different learning styles.

Digital Adoption is Scalability - w/Daniel Garcia - e6

How are software vendors offering globally scalable training solutions that address problems with documentation and training in rapid-release cycles?
 
There’s a lot of new technology for people to learn. The tools are available now that support collaboration and communication. It’s possible to create and maintain everything, with minimal resources, while exponentially increasing the value for end users –according to guest Danny Garcia-Campos (VP Strategic Alliances, ClickLearn). He explains how to set up the foundation to transcend a transactional experience and form a collaborative revenue-plus model that is mutually beneficial.
 
How do I best onboard my users?
How do I increase their user performance?
And how do I prevent churn to impact my revenue stream?

Forget about the technology w/JC Quintana - e5

What’s the one phrase that frightens every partner the most?   CRM expert JC Quintana (Author & Chief Strategist CongruentX ) shares what scares partners every time–and reveals the real costs of learning through a technology interface. This is a fast-paced discussion on communications, learning, and CRM that delves into the role of the Microsoft partner in implementing technologies around communications and digital adoption. How do digital relationships affect sales organizations?  

Why training the way you knew it is dead w/ Louis Trahan - e4

Virtual learning for software skills has seen a sharp uptick, with between 60-100% of existing virtual training predicted to stay that way. 
Learning is changing and training the way you knew it is dead. Take a dive into the instructional & design side of learning development with Louis Trahan (CEO Learngistics). Get tips for creating virtual learning programs that are adapted for the future. Learn how to refactor programs for IT and the soft skills space. Clear the path for success by avoiding these common pitfalls of creating & delivering virtual learning experiences.  Most importantly, find out what’s almost always missing from instructors–and curriculum builders–skill sets and what kind of teams organizations need to put together to ensure outstanding virtual learning.
Visit the podcast webpage. Digital Adoption Talks webpage

How to Achieve Digital Transformation in Sales w/Chuck Ingram - e3

In this episode of Digital Adoption Talks we are joined by congruentX CEO Chuck Ingram to a talk about digitalisation and sales professionals. Chuck is an expert in aligning people and their technology.  
Chuck, Rick, and Joachim get into the digitalisation of the sales process and how it can be an obstacle for organisations, their salespeople, and the way they are set up to sell.  
Chuck will also tell why ghosting is not always ghosting in a non-linear sales process and lay out 3 ways to keep focus on the client instead of the project.  
You will hear about what you can do to adapt to the digital buying process while leveraging the advantages of the professional sales team. And learn about how to support user adoption to drive effectiveness – especially for the not-so-tech-savvy salespeople in your organisation.  

Digital Adoption Strategies w/AJ Ansari - e2

In this episode of Digital Adoption Talks our hosts Joachim Schiermacher and Rick McCutcheon has invited Microsoft MVP and COO of DSWi Mr. AJ Ansari to talk about digital adoption strategies and we touch upon the general landscape of digital adoption. The panel will also take a look at how the Microsoft Partners can be ahead of their competitors when it comes to digital transformation.

Top 3 user adoption issues in Dynamics 365 projects - e1

In the Digital Adoption Talks Microsoft MVP Rick McCutcheon and ClickLearn CEO Joachim Schiermacher invites relevant industry guest to a talk about Digital Adoption. It will be general talks about the Digital Adoption space in the Microsoft ecosystem. But also talks on the pains that companies encounter when taking on a digital adoption project as well as Tips & Tricks and best practices.